Support
Support & Contact
Questions about a product, bug reports, or business inquiries — we are glad to hear from you.
Contact
- shinobasajp@gmail.com
- Hours
- Japan Standard Time (JST / UTC+9) weekdays 10:00–18:00 (closed weekends, public holidays, year-end).
- Response time
- Typically within 2 business days (JST).
When you contact us, please include
- 1 The product you are using (e.g., Monny San)
- 2 Your device, OS, and version
- 3 What happened and how to reproduce it (as best you can)
- 4 Screenshots, if helpful
Legal
Important information about using our Services.